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Hospital & clinic management software

Scheduling, records and patient engagement. One connected platform.

PyMedic connects appointments, OPD queues, consultations, EMR, prescriptions, WhatsApp patient engagement, billing and follow-up in one hospital and clinic management platform. Nothing is re-entered, and nothing is lost between steps.

  • Voice-recorded consultations
  • Prescriptions delivered on WhatsApp
  • Live OPD token queue
Prescription sentSigned PDF delivered on WhatsApp

One platform for

  • Appointments
  • Queue management
  • Consultation & EMR
  • WhatsApp engagement
  • Reminders
  • AI support
  • Billing
  • Follow-up

Demo video

See PyMedic in action.

Follow a patient journey from appointment booking to consultation, prescription, billing and follow-up, all through one connected platform.

Preview · muted
  1. Booking
  2. Confirmation
  3. Check-in & queue
  4. Consultation
  5. Prescription on WhatsApp
  6. Counselling
  7. Billing
  8. Follow-up

The problem

Healthcare operations break down when every workflow lives somewhere else.

A single patient visit spans scheduling, the OPD queue, consultation, prescriptions, billing and follow-up. In most clinics, each of these runs on a separate tool, paper register or manual process.

An open paper appointment diary on a desk
Appointmentsin a diary or a phone line nobody else can see

PyMedic connects the workflow.

Every one of these steps happens inside the same platform, in the order the visit happens. When one step is completed, the next one is already waiting.

The PyMedic difference

One patient journey. Eleven connected steps.

Each step hands over to the next automatically.

  1. 1BookAppointment booking

    Pick a doctor, date and slot online.

  2. 2Check inPatient check-in

    Get a token at the desk or kiosk.

  3. 3WaitQueue management

    Track your turn on screen and WhatsApp.

  4. 4ConsultConsultation & EMR

    Notes recorded by voice, vitals on screen.

  5. 5PrescribeDigital prescription

    A signed PDF, sent on WhatsApp.

  6. 6PayBilling & payments

    Invoices created as care is delivered.

  7. 7MedicinesPharmacy & dispensing

    Dispensed at the clinic pharmacy.

  8. 8Follow upPatient follow-up

    Check-ins on Day 3, 7 and 14.

  9. 9ReminderReminder tracking

    Every reminder tracked until booked.

  10. 10ManageClinic management

    All branches on one dashboard.

  11. 11AssistAI support

    AI suggestions; the doctor decides.

Core modules

Nine parts, one record.

Each module owns one stage of the visit and hands the record to the next.

01

Appointment & Smart Slot Engine

Weekly availability becomes bookable slots. Online, walk-in, referral and follow-up bookings move through one lifecycle.

Explore appointment management →
02

Live Token Queue & Kiosk

Digital tokens, a waiting-room display and a queue link on the patient's phone. The doctor presses Call Next.

Explore the OPD queue →
03

Digital Consultation, Prescription & EMR

Voice-recorded notes, vitals, medicine packs and test panels, ending in a signed PDF on the patient record.

See the doctor's workflow →
04

Surgery Counselling Desk

One tick on the prescription opens a counselling case with costs, insurance pre-authorisation and the patient's decision.

Explore surgery counselling →
05

WhatsApp and AI Calling Patient Engagement

Confirmations, prescription delivery, follow-up sequences and two-way chat on WhatsApp, with AI calls to confirm and remind patients.

Explore WhatsApp & AI calling →
06

Billing & Corporate B2B

Three invoice series, corporate partners with credit limits and monthly settlement, coupons and online payment.

Explore billing →
07

Reminders & Follow-up Tracking

Medicine, test and follow-up reminders on WhatsApp, with each one tracked from sent to booked so no patient drops off.

Explore reminders →
08

Clinic & Multi-branch Management

Doctors, schedules, branches, revenue and patient flow on one admin dashboard, with every clinic keeping its own data.

Explore clinic management →
09

AI Support for Doctors

Speech-to-text consultation notes and AI suggestions on the prescription, with the doctor always making the final call.

See AI support in the workflow →

Consultation & EMR

The doctor talks. PyMedic writes.

Press Start Recording and the conversation becomes text notes. Enter vitals, search a medicine or apply a pack, order a test panel, and press Complete. The signed prescription reaches the patient's WhatsApp before they reach the front desk.

Consultation · Arjun M. · Token #7
● REC Recording consultation
Notes (from voice): Fever for 3 days, body ache, mild sore throat. No breathlessness. Advised rest and fluids.
BP122/80
Temp100.8°F
SpO298%
BMI23.4
Pulse84 bpm
Resp18 /min
Height172 cm
Weight69 kg

Prescription · Viral Fever Pack

Paracetamol 500 mg1-0-1Tablet · 5 days · after food
Cetirizine 10 mg0-0-1Tablet · 5 days
Multivitamin1-0-0Tablet · 10 days

WhatsApp & AI calling

Talk to patients where they already are.

PyMedic has WhatsApp built in, with approved message templates so the clinic can reach patients at any time. AI calls add a voice option to confirm appointments and remind patients.

  • Confirmations and alerts

    Doctor, date, time, token number and a live queue link, sent the moment a booking is made.

  • Prescription delivery

    The PDF prescription with a visit summary, the tests ordered and the follow-up date.

  • Follow-up sequences

    Timed check-ins after the visit, with a one-tap link to book the follow-up.

  • Two-way chat

    Patient replies land in the PyMedic inbox. A message from an unknown number can be turned into a registered patient.

Messages go out from the doctor's own WhatsApp number if one is configured, otherwise the clinic's number, otherwise the platform number. The login details for every number are stored encrypted.

A doctor using the PyMedic dashboard on a laptop, showing today's appointments and queue
Appointment confirmedToken #6 · sent on WhatsApp
Prescription deliveredPDF in the patient's chat
Day 3 reminderScheduled · runs automatically
Billing
₹16,250Collected today
39Invoices today
₹6,200Outstanding
CONS-0147Consultation · ₹500Generated
Pending…Lipid profile · ₹800
Pending…Pharmacy · ₹420

Corporate partner · monthly credit

Used of ₹5,00,00062%

Recent payments

UPI
Priya R.CONS-0147 · consultation
₹500
CARD
Arjun M.DIAG-0089 · lipid profile
₹800
CORP
Karan V.Billed to Nimbus Technologies
₹400

Billing & corporate B2B

Bills that follow the visit, not the other way round.

An invoice is created as each service is delivered, with separate numbering for consultations, diagnostic tests and pharmacy. That keeps accounting, GST filing and audits clean.

Company-paid patients, settled monthly

  1. Add the corporate partner with agreed discounts, a credit limit and a contact person.

  2. Mark the employee as a corporate patient at booking or walk-in; the discount applies itself.

  3. The invoice is billed to the company. The patient pays nothing, or a co-pay.

  4. One consolidated invoice at month end. PyMedic alerts the admin as the limit approaches.

Lead management

From first enquiry to patient.

Lead management is the business-growth layer inside PyMedic, for the team that brings in new patients and corporate partners.

Website formWhatsAppPhone callWalk-in
  1. New
  2. Contacted
  3. Interested
  4. Negotiation
  5. Converted
  • Every call, email, WhatsApp message and meeting is logged as a touchpoint.
  • Leads can become patients or corporate partners.
  • A converted lead flows into the patient record with no re-entry.
Lead management · Pipeline

New

Walk-in · Meera N.Website formWhatsApp

Contacted

Phone call

Interested

Health checkup

Negotiation

Corporate

Converted

New patient

Meera N. · touchpoints

Walk-in enquiryMon 10:12
WhatsApp: health checkup priceMon 14:40
Call back · interestedTue 11:05
Package offer sentWed 09:30
Booked · converted to patientThu 12:15
Meera N. moved to New

Multi-location architecture

One platform. Separate workspaces.

PyMedic runs many hospitals and clinics on one platform. Each organisation's data stays its own.

Shared across the platform

  • Master medicine database
  • Diagnostic test catalogue
  • WhatsApp gateway
  • Payment processing

Private to each clinic

  • Patients and records
  • Doctors and schedules
  • Appointments and tokens
  • Invoices
  • WhatsApp credentials
  • Corporate partners and coupons

A group with several branches manages all of them from one admin view, with one dashboard for the owner, while each branch keeps its own data.

How multi-location works →
PyMedic platformShared by every clinic
  • Medicine database
  • Test catalogue
  • WhatsApp gateway
  • Payments
PrivateYour clinic
  • Patients
  • Doctors
  • Invoices
  • WhatsApp number
PrivateClinic B
  • Patients
  • Doctors
  • Invoices
  • WhatsApp number
PrivateClinic C
  • Patients
  • Doctors
  • Invoices
  • WhatsApp number

Platform map

Every module. One PyMedic.

Every capability runs on the same platform and the same patient record. Select a module to see it in detail.

14 capabilities · one patient record

The connected data flow

Every action moves the next one forward.

Nothing waits for someone to remember. Each step is created by the one before it.

  1. 01

    Appointment booked

    Confirmation sent on WhatsApp with the token number

  2. 02

    Queue token created

    Appears on the waiting-room display

  3. 03

    Patient checked in

    Queue link shows their live position

  4. 04

    Doctor starts consultation

    Status moves to In progress; start time recorded

  5. 05

    Prescription generated

    Signed PDF saved to the patient record

  6. 06

    WhatsApp delivers the prescription

    With tests ordered and the follow-up date

  7. 07

    Billing created

    Consultation, diagnostic or pharmacy invoice, or billed to the corporate partner

  8. 08

    Follow-up triggered

    Day 3, 7 and 14 reminders with a booking link

Common questions

Before you book a demo.

PyMedic is a hospital and clinic management platform. It connects appointments, the OPD token queue, consultation notes and EMR, digital prescriptions, surgery counselling, WhatsApp and AI calling patient engagement, billing with corporate accounts, and enquiry and lead management on one platform.

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Spend your OPD on patients, not paperwork.

Queue, notes, prescriptions, WhatsApp and billing, connected by PyMedic. See it with your own practice in mind.