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PyMedic
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For patients

A visit that keeps patients informed, from booking to follow-up.

Patients of a PyMedic clinic book online, know their place in the queue, receive their prescription on WhatsApp and get reminded about what comes next. There is no app to install.

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  1. BookOnline
  2. Get tokenInstantly
  3. Check queueLive updates
  4. ConsultYour doctor
  5. Get prescriptionOn WhatsApp
  6. Stay updatedFollow-up reminders
  • No app required
  • WhatsApp updates
  • Secure & private
PyMedic · Patient portal · Dashboard
PyMedic patient portal dashboard showing upcoming and completed appointments, total spent, a booked appointment with the doctor, date, time and location, and quick actions to find a doctor or view appointments
Your turn is nextToken #12 · please be ready
Prescription.pdfDelivered on WhatsApp

The patient journey

Nine steps, none of them a phone call to the desk.

A patient on her phone browsing a list of doctors
01 · FindBrowse doctors by specialisation, location and availability on the clinic's booking page.
  1. Find

    Browse doctors by specialisation, location and availability on the clinic's booking page.

  2. Book

    Choose a doctor, a date and a slot, in person or by video consultation.

  3. Confirm

    A WhatsApp message with the doctor, time, token number and a queue link.

  4. Check in

    At the front desk or the self-service kiosk. The token is activated.

  5. Track the queue

    The waiting-room screen and the phone show the live position and estimated wait.

  6. Consult

    The doctor records the visit by voice and spends the time on the patient.

  7. Receive the prescription

    A PDF on WhatsApp with the medicines, tests and the follow-up date. Also in the patient portal.

  8. Pay

    Consultation, test and pharmacy bills, payable online or covered by an employer.

  9. Follow up

    Reminders on Day 3, 7 and 14, with a one-tap link to book the next visit.

What patients notice

Fewer questions at the desk. More answers on the phone.

  1. 01

    Easier booking

    Doctor, date and slot in a few taps, with the booking source recorded for the clinic.

  2. 02

    Queue visibility

    "You are #3, about 9 minutes." Patients can step out and come back on time.

  3. 03

    Communication on WhatsApp

    Confirmations, prescriptions and replies come from the clinic's number, not a personal one.

  4. 04

    Digital prescription

    A legible, signed PDF with a QR code, kept in the chat and in the portal.

  5. 05

    Follow-up reminders

    Medicines, tests and the next appointment, remembered by the clinic.

Watch the full visit in the demo video →

Give your patients a visit they can follow.

See the booking page, the queue link and the WhatsApp messages exactly as a patient receives them.

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