Features
Every workflow around the visit, in one hospital and clinic management platform.
Organised the way a patient visit actually happens: from the booking to the bill, and on to the next visit.
Appointments
Doctor hours become bookable slots.
The admin sets each doctor's weekly availability once. PyMedic generates individual slots from it and shows them on the booking page.
- Slot durations of 15, 20, 30, 45 or 60 minutes, set per doctor
- Holidays remove their slots automatically
- Four booking channels, each tagged: online, walk-in, referral, follow-up
- In-person and video consultation slots
- Lifecycle: Booked, Confirmed, In progress, Completed, No-show, Cancelled
- Corporate patients tagged at booking for billing later
Why it mattersFewer phone calls, fewer double bookings, and a record of where every patient came from.
Weekly hours
Mon–Fri · 9:00 AM – 1:00 PM · 20 minTuesday slots
Latest bookings
Booked via
PyMedicCity Care Clinic · OPDLiveNow serving
Queue & OPD
A digital token for every patient in the room.
Patients check in at the front desk or a self-service kiosk and receive a token. The waiting room sees the queue on a TV; the patient sees it on their phone.
- Waiting-room display shows the current token for each doctor
- WhatsApp queue link with live position
- Call Next from the doctor's screen
- Consultation start time recorded for wait-time reporting
Why it mattersPatients can step out and return on time, and the front desk stops answering "how much longer?".
Consultation & EMR
Notes from the conversation, not from the keyboard.
Voice recording is converted to text notes. Vitals are entered once and saved to the patient record alongside medicines, tests and the prescription.
- Start Recording captures the visit; speech-to-text produces the notes
- BP, pulse, temperature, SpO2, respiratory rate, height, weight and calculated BMI
- AI suggestions on the prescription, with the doctor making the final call
- Full history on the patient record
Why it mattersThe doctor looks at the patient, not the screen.
Walk through a consultation →PyMedicCity Care Clinic · Dr. IyerPrescription
A signed PDF, on the clinic letterhead.
Medicines come from the master database with form, strength, frequency, duration and instructions. Medicine Packs add a whole set in one click.
- Auto-suggest from the master medicine database
- Medicine Packs configured by the admin
- Digital signature and QR verification code on every PDF
- Delivered on WhatsApp and available in the patient portal
Why it mattersLegible, verifiable and already in the patient's hands.
Diagnostics
Order a panel, not a list.
The master test catalogue covers pathology and imaging. Test Panels group related tests so a workup is ordered in one click.
- Central catalogue of lab tests and imaging
- Panels such as a diabetes panel or pre-surgery workup
- Ordered tests appear on the prescription message to the patient
- A DIAG- series invoice is generated for the tests
Why it mattersNothing is forgotten from a standard workup, and the bill is ready.
Counselling checklist
Package · ₹45,000
Surgery Counselling
Every surgical recommendation becomes a case.
The doctor ticks Surgery Suggested on the prescription. PyMedic creates a counselling case and assigns it to the clinic's counsellor.
- Risks discussion recorded
- Package options: room, surgeon, anaesthesia, tests and the out-of-pocket total
- Insurance pre-authorisation tracked: Applied, Approved, Rejected
- Patient decision: Proceed, Considering or Declined
Why it mattersNo recommendation leaves the building without an owner.
WhatsApp & AI calling
The clinic's WhatsApp, inside PyMedic.
PyMedic sends automated confirmations, prescriptions and reminders through the WhatsApp Business API using pre-approved templates, and gives staff an inbox for replies. AI calls confirm appointments and remind patients by phone.
- Templates: health checkup promotion, appointment confirmed, prescription delivered, follow-up reminder
- Follow-up sequences on Day 3, 7 and 14
- Medicine, test and follow-up reminders tracked from sent to booked
- AI calls to confirm appointments and remind patients
- Two-way chat from the PyMedic inbox, not personal phones
- Number selection: doctor's number, then clinic number, then platform number
- Credentials encrypted with AES-256
Why it mattersEvery message has a sender the clinic controls and a record the clinic keeps.
Inbox
Priya R. · conversation
Follow-up sequence
Corporate partner · monthly credit
Recent payments
Billing
Three invoice series, generated as care is delivered.
Consultation, diagnostic and pharmacy charges each get their own numbered series, so accounting, GST filing and audits need no manual sorting.
- CONS- for consultations, DIAG- for tests and imaging, PHAR- for pharmacy
- Discount coupons: flat or percentage, with a cap, a minimum bill and service restrictions
- Online payment for patients
Why it mattersThe bill exists the moment the service does.
Corporate B2B
Company-paid patients on a running account.
Corporate partners are set up with agreed discounts, a monthly credit limit and a point of contact. Their employees' bills go to the company.
- Patient marked as corporate at booking or walk-in
- Invoice billed to the company; patient pays nothing or a co-pay
- Consolidated invoice at month end
- Admin alerted as the credit limit approaches
Why it mattersCorporate tie-ups without a separate spreadsheet.
Partner
20% discount · SPOC: HR benefits team
Monthly credit · ₹5,00,000
Billed to company this month
New
Walk-in · Meera N.Website formWhatsAppContacted
Phone callInterested
Health checkupNegotiation
CorporateConverted
New patientMeera N. · touchpoints
Lead management
Enquiries become leads. Leads become patients.
PyMedic gives the marketing and business-development team a pipeline for enquiries from the website, WhatsApp, phone and walk-ins.
- Stages: New, Contacted, Interested, Negotiation, Converted or Lost
- Every call, email, message and meeting logged as a touchpoint
- Converted leads flow into the patient database without re-entry
- Corporate partnership leads tracked in the same pipeline
Why it mattersThe team that brings patients in works on the same platform as the team that treats them.
Multi-location support
Many clinics, one platform, separate data.
PyMedic is multi-tenant. The medicine database, test catalogue, WhatsApp gateway and payments are shared; everything about a clinic is its own.
- Each clinic's patients, doctors, slots, invoices, WhatsApp credentials, partners and coupons are isolated
- Admins manage several branches; owners see all of them on one dashboard
- Each clinic or doctor can use their own WhatsApp number
Why it mattersGrow to a second branch without a second system.
- Medicine database
- Test catalogue
- WhatsApp gateway
- Payments
- Patients
- Doctors
- Invoices
- WhatsApp number
- Patients
- Doctors
- Invoices
- WhatsApp number
- Patients
- Doctors
- Invoices
- WhatsApp number
Data & access
Your patients' data stays with your clinic.
Every clinic's patients, invoices and partners are isolated. No other clinic on the platform can see them.
WhatsApp tokens are stored with AES-256 encryption.
Doctors, front desk and admins each see only what their job needs.
A digital signature and QR verification code on every prescription PDF.
Platform map
Every module. One PyMedic.
Every capability on this page runs on the same platform and the same patient record. Select a module to jump back to its section.
PyMedicAppointments14 capabilities · one patient record
Eleven capabilities. One demo.
Pick the workflows that matter to your clinic and we'll walk through those first.